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As South African businesses scale, logistics often becomes a pivotal area of focus. One critical decision is whether to build an in-house logistics capability or outsource to a third-party logistics (3PL) provider. While each option has unique advantages, cost and scalability are often the deciding factors for growing businesses.

In this article, we break down the real-world cost differences between hiring an in-house logistics manager and partnering with a 3PL — measured in South African Rand (ZAR) — and offer insights to help business and operations leaders make informed decisions.

The Cost of Hiring a Full-Time Logistics Manager

Bringing logistics expertise in-house means investing in a dedicated employee, along with the associated infrastructure.

Typical Cost Breakdown:

  • Base Salary:
    • A logistics manager in South Africa earns between R400,000 and R700,000 per year depending on experience and sector.
  • Benefits & Overheads:

    • Medical Aid: R20,000 – R50,000/year
    • Pension/Provident Fund: R30,000 – R60,000/year
    • Bonuses/Incentives: Typically 10–20% of annual salary
    • Tools & Infrastructure: R30,000 – R100,000+ (includes software, hardware, office space)

Total Estimated Annual Cost:

R600,000 to R1,000,000+ for a mid-level logistics manager

While this option gives you full control and alignment with internal processes, it also comes with higher fixed overheads and risk of knowledge loss during staff turnover.

The Cost of Partnering with a 3PL Provider

3PL providers offer outsourced logistics services tailored to your business size and complexity. Their pricing is typically more scalable and performance-based.

Typical Cost Structure:

  • Monthly Retainer/Management Fee:
    • R15,000 – R50,000/month (R180,000 – R600,000/year
  • Variable Costs Based on Volume & Needs:

    • Storage & warehousing
    • Transportation & delivery
    • Software/platform access
    • Value-added services (e.g. customs clearance, packaging)
    • These costs are usage-based, making them ideal for businesses with fluctuating demand.

Total Estimated Annual Cost (Small to Mid-Sized Business):

R250,000 to R800,000

With a 3PL, you benefit from industry expertise, advanced systems, and operational flexibility, without the overhead of full-time hires.

Hidden Costs & Strategic Value Considerations

Aspect In-House Logistics Manager 3PL Provider
Control High Moderate
Scalability Limited High
Overhead Fixed Variable
Technology You invest Provided by 3PL
Responsiveness Immediate (internal) SLA-based
Risk Higher during turnover Lower (contract-based)
Which Option Is Right for You?

Choosing between in-house and 3PL depends on your logistics maturity, growth plans, and internal capabilities:

    • Choose In-House If:
      Your operations are highly integrated, stable, and require tight internal coordination.

    • Choose 3PL If:
      You're scaling fast, want predictable costs, and need access to robust logistics networks and technologies without major upfront investment.

Many South African businesses find a hybrid approach works best:
Maintain a small internal logistics team while outsourcing operational execution to a trusted 3PL partner.

Reduce Overheads, Improve Agility

By outsourcing logistics to a 3PL provider, you could reduce logistics overheads by 20–40% annually, while gaining access to seasoned professionals and cutting-edge logistics technology.

Need Help Finding the Right 3PL Partner?

If you're exploring logistics support for your business, we can help you evaluate your options, estimate costs, and connect you with proven 3PL providers tailored to your industry.

Contact us today for a free logistics cost assessment or to explore hybrid logistics solutions.

Allister Sengers
Post by Allister Sengers
3 May 02025